Privacy Policy
Effective Date: 18 September 2025
At WeAreOrbe, your privacy matters. We’re committed to protecting your personal data and being transparent about how we use it. This policy explains what we collect, why we collect it, and how we keep it safe when you visit weareorbe.com or make a purchase.
By using our website, you’re agreeing to these practices.
1. What We Collect
We collect only the information you give us or that’s needed to make your experience smooth:
- Your info: Name, email, phone, billing & shipping addresses
- Payment info: Processed securely through Shopify or other providers
- Orders & preferences: What you buy, your choices, and order history
- Device info: IP address, browser, and device type
You provide this info when you create an account, make a purchase, sign up for updates, or contact us.
2. How We Use Your Info
We use your data to:
- Process and deliver your orders
- Keep you updated about your account or order status
- Send marketing only if you’ve opted in
- Improve our website, products, and services
- Follow legal obligations
3. Sharing Your Info
We don’t sell your data. We may share it with:
- Service providers: Shopify, payment processors, delivery partners — to get your order to you safely
- Legal authorities: Only if the law requires it or to protect our rights
All partners must handle your info securely.
4. Cookies & Tracking
We use cookies to:
- Make our website work better
- Understand how visitors use our site
- Show relevant content and marketing
You can manage cookies in your browser settings.
5. How Long We Keep Your Info
We only keep your data as long as needed to:
- Complete your orders and provide our services
- Follow the law
- Solve disputes
After that, your data is securely deleted or anonymised.
6. Your Rights
Under UK GDPR, you can:
- Access your data
- Ask us to correct or delete it
- Object to processing or request portability
- Withdraw consent for marketing at any time
To exercise your rights, email us at hello@weareorbe.com.
7. Keeping Your Info Safe
We use strong security measures to protect your data from unauthorised access, loss, or misuse.
8. International Transfers
Some providers may process your info outside the UK. We make sure your data is protected according to UK law.
9. Children’s Privacy
Our site isn’t for anyone under 16. We don’t knowingly collect data from children.
10. Changes to This Policy
We may update this policy from time to time. The latest version is always on our site. Big changes? We’ll notify you via email or a notice on the website.
11. Contact Us
Questions or concerns? Reach out anytime:
WeAreOrbe Limited
Email: hello@weareorbe.com
Website: weareorbe.com
Address: 98 Wycombe Road, Marlow, Buckinghamshire, UK